WhatsApp Marketing for Indian Businesses
In India, many customers would rather send a WhatsApp message than fill a form or make a call. If your business is not set up to handle that well, you are losing enquiries.
What we set up
WhatsApp Business profile. Business name, category, hours, address, catalog and quick replies.
WhatsApp Business API (through an official provider) when you need multiple team members, automation or broadcasts at scale.
Click-to-WhatsApp ads. Meta ads that open a chat directly. For many local and service businesses these bring more conversations than a website form.
Automated replies. A greeting, a menu of common questions and a handover to a person. Customers expect a quick reply, even if it is automated at first.
Broadcast templates. Order updates, reminders, offers, sent only to people who opted in, using Meta-approved templates.
Website chat button with tracking, so you know which pages bring WhatsApp enquiries.
Staying within the rules
Sending bulk messages to people who never opted in gets numbers banned. We build opt-in into your forms and checkout, and keep promotional messages occasional and relevant.
Measuring it
Conversations started, by source (ads, website, Google Business Profile), and how many turned into bookings or orders.
Explore related pages
FAQs
Is the API expensive? Meta charges per conversation, with costs varying by category. We estimate it for your volume before you start.
Can I keep using the normal WhatsApp Business app? Yes, if you are a small team. Move to the API when the app becomes limiting.