WordPress Help for Sites That Already Exist
Not every WordPress problem needs a new website. Most of the sites we see could be fixed for a fraction of a rebuild. They just need someone to look at them properly.
Common problems we fix
- Slow loading. Usually a heavy page builder, unoptimised images, too many plugins or cheap hosting. Often all four.
- White screen or critical error. Commonly a plugin or theme update that conflicts with something else.
- Hacked site. Spam pages, redirects to strange sites, Google warnings. We clean the files and database, close the hole that let it happen, and help remove the spam URLs from Google.
- Broken layout after an update.
- Contact forms that silently stop sending. A surprisingly common way to lose leads for weeks without noticing.
- Plugin overload. Forty plugins where ten would do, each one a security and speed cost.
Monthly maintenance
For businesses that do not want to think about it:
- Core, theme and plugin updates, tested on a staging copy first
- Off-site backups under an agreed maintenance plan, with the frequency written down before work begins
- Uptime and security monitoring, once the monitoring setup and access are in place
- Monthly checks that forms, checkout and key pages still work, in maintenance plans that include them
- Small content edits, with the number per month set in your written proposal
Before maintenance starts, we agree in writing who takes backups and how often, who restores the site if something breaks, and who holds the hosting and server access.
When a rebuild makes more sense
If the theme is abandoned, the site is built on a page builder you hate editing, and it still loads slowly after optimisation, a rebuild may cost less over two years than patching. We will tell you honestly which side of that line you are on. If it is a rebuild, see WordPress development.
Explore related pages
FAQs
Can you fix my site without access to the original developer? Yes, as long as you have admin access and hosting login.
Do you work with WooCommerce? Yes, including slow checkouts and payment gateway problems.